Hello
Hey there! This is where customer success meets strategy, tech, and a bit of chaos—because let’s be real, no project ever goes 100% as planned.
If you love tech, leadership, and making businesses actually work smarter—you’re in the right place.
Let’s make success happen!
- Hello world!Hey there! I’m Frank Billing, a seasoned leader in customer success, strategic business management, and technical wizardry—who’s also somehow managed to do all that across three continents. From Germany to Australia to the United States, I’ve built a career helping global enterprises maximize their tech investments, streamline processes, and, let’s be honest, keep their sanity while navigating complex digital transformations. Currently, I lead a team of Customer Success Managers at Salesforce, where I help some of our biggest clients get the most out of their technology investments. Think multi-million-dollar projects, game-changing automation, and deep dives into strategic planning (all while… Read more: Hello world!